Frequently Asked Questions
Everything you need to know about our exquisite collections and services.
What materials are used in Kalyani Jeweller pieces?
We specialize in high-quality fashion and traditional jewelry, using premium materials including 22k gold plating, authentic semi-precious stones, and skin-friendly base metals that are nickel and lead-free.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 7-day hassle-free return policy for unused items in their original packaging. Please note that for hygiene reasons, earrings are not eligible for return unless they arrive damaged.
Does my jewelry come with a warranty?
Yes, every purchase from Kalyani Jeweller comes with a 6-month limited warranty covering manufacturing defects and plating issues under normal wear conditions.
How should I care for my jewelry to prevent tarnishing?
To maintain the shine, keep your jewelry away from water, perfumes, and hairspray. Store each piece separately in a soft pouch or an airtight box to prevent oxidation.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most domestic pin codes. Alternatively, you can pay via secure credit/debit cards, UPI, or net banking for faster processing.